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Convergence Online Help

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Overview of Convergence Online Help


Receiving E-Mails

How Do I Read a New Message?

How Can I Read an Encrypted or Signed Message Sent to me?

Sending Messages

How Do I Compose and Send a New Message?

How Do I Reply To a Message?

How Do I Forward a Message?

How Do I Check Spelling in My Message?

How Do I Add Contacts from Address Book?

How Do I Ask For a Return Receipt When I Send a Message?

How Do I Respond To a Message That Asks For a Return Receipt?

How Can I Send an Encrypted or Signed Message?

Searching Messages and Attachments

How Do I Search For a Message?

Attachment Search

Viewing Attachments

What Actions Can I Perform on my Attachments?

How Do I Search for an Attachment Using Filters?

Managing Messages

What Actions Can I Perform On My Message(s)?

Mail Quota

How Do I View my Overall Mail Quota Information?

How Can I Check my Mail Quota Usage for a Particular Folder?

Managing Spam Messages

How Do I Mark a Message as Spam or Not Spam?

How Do I Delete a Message?

How Do I Print a Message?

Attaching Files to Messages

How Do I Attach a File to Message?

How Do I View a File Attached to a Message?

How Do I Save a File Attached to a Message?

Sorting Messages

How Do I Sort Messages?

Managing Folders

How Do I Create a Folder?

How Do I Rename a Folder?

How Do I Delete a Folder?

Sharing and Subscribing to Mail Folders

How Do I Share Mail Folders With Other Users?

How Do I Subscribe to a Shared Folder?

How Do I Unsubscribe From a Shared Folder?

Address Book


Instant Messaging



How Do I Subscribe to a Shared Folder?

To subscribe to a shared folder, perform the following steps:

  1. Click the Create or Subscribe to a Folder icon from the Mail toolbar.

    The drop-down list displays the following options.

    • New Folder

    • Subscribe to Folder

  2. Select Subscribe to Folder from the drop-down list.

    The Subscribe to Shared Folders window appears. This window contains two panes. The left pane contains a list of all the users who have shared their folders, and the right pane contains the folders shared by each user. The left pane lists users with shared folders.

    • Click the All Available Folders option on the left pane to display all the shared folders.

    • To select an individual's shared folders, click on the users' name. You can also find a shared folder by typing the name of the folder in the search text area on the right pane.

      The right pane provides the following information about a shared folder.

      • Folder Name: Name of the shared folder.

      • Owner: Owner of the shared folder.

      • Permission: Permissions assigned to this shared folder.

  3. Select the folders to subscribe by selecting the corresponding check box.

  4. Click Subscribe to Folders.

    The shared folders that you subscribe are added to the Subscribed Folders list in the mail view.