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Convergence Online Help

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Overview of Convergence Online Help


Receiving E-Mails

How Do I Read a New Message?

How Can I Read an Encrypted or Signed Message Sent to me?

Sending Messages

How Do I Compose and Send a New Message?

How Do I Reply To a Message?

How Do I Forward a Message?

How Do I Check Spelling in My Message?

How Do I Add Contacts from Address Book?

How Do I Ask For a Return Receipt When I Send a Message?

How Do I Respond To a Message That Asks For a Return Receipt?

How Can I Send an Encrypted or Signed Message?

Searching Messages and Attachments

How Do I Search For a Message?

Attachment Search

Viewing Attachments

What Actions Can I Perform on my Attachments?

How Do I Search for an Attachment Using Filters?

Managing Messages

What Actions Can I Perform On My Message(s)?

Mail Quota

How Do I View my Overall Mail Quota Information?

How Can I Check my Mail Quota Usage for a Particular Folder?

Managing Spam Messages

How Do I Mark a Message as Spam or Not Spam?

How Do I Delete a Message?

How Do I Print a Message?

Attaching Files to Messages

How Do I Attach a File to Message?

How Do I View a File Attached to a Message?

How Do I Save a File Attached to a Message?

Sorting Messages

How Do I Sort Messages?

Managing Folders

How Do I Create a Folder?

How Do I Rename a Folder?

How Do I Delete a Folder?

Sharing and Subscribing to Mail Folders

How Do I Share Mail Folders With Other Users?

How Do I Subscribe to a Shared Folder?

How Do I Unsubscribe From a Shared Folder?

Address Book


Instant Messaging



How Do I Share Mail Folders With Other Users?

You can share your mail folders with other users. You can also specify the level of sharing you want to provide on the shared folders. For example, you can grant a user with only read privileges and grant the other users permissions to write or create subfolders in your shared folder.

To share a mail folder, perform the following steps:

  1. Right-click on the mail folder that you want to share.

  2. Select Share Folder from the drop-down list.

    The Share Folder window appears.

    • Select the Allow direct delivery to this folder check box if you want users to send an email to the shared folder directly. The format of the email address is provided.

    • User: Click the Add(Plus) button and type the user's email address in the box that appears in the format illustrated.

    • Access Permissions: You can assign the following permissions:

      • None: Indicates that the mail folder cannot be shared. Select this option if you do not want to share your mail folder with the other users.

      • Read: Enables you to only view messages in the shared folder.

      • Read+Write: Enables you to move messages from folders to subfolders and delete messages.

      Click the plus or minus buttons at the end of each row to add or remove users to share your folder.

  3. Click Save Changes.