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Convergence Online Help

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Overview of Convergence Online Help


Address Book


Instant Messaging


Setting Global Preferences

How Do I Customize General Preferences?

How Do I change my Password?

How Do I Set a Theme in Convergence?

Setting Mail Preferences

How Do I Set the General Preferences in Mail?

How Do I Set a Signature for the Messages I Compose?

How Do I Set the Layout of the Messages in my Inbox?

How Do I Enable Automatic Forwarding of Messages?

Mail Filters

How Do I Create a New Filter?

How Do I Edit a Filter?

How Do I Delete a Filter?


How Do I Set a Vacation Message?

Sender Identities

How Do I Set Identity Settings for my Default or External Accounts?

How Do I Remove an Identity Configured on Convergence?

Collecting Email From External Accounts

How Do I Configure Convergence to Collect Mails From Other Accounts?

How do I Remove an Existing External Account?


I Always want to Sign the Messages I send. How Do I Do this?

I Always want to Encrypt the Messages I send. How Do I Do this?

How do I Select a Signing Certificate for my Messages?

Setting Calendar Preferences

How Do I Customize Calendar Preferences?

Setting Instant Messaging Preferences

How Do I Customize Instant Messaging Preferences?


How Do I Customize General Preferences?

To customize general preferences, perform the following steps:

  1. Click Options.

    The options panel is displayed. By default General preferences is selected.

    The General Preferences tab appears in the central panel. The General Preferences tab displays the following options:

    • Language

    • Date Format

    • Time Format

    • Phone Number auto Format

    • Convergence Startup

  2. Choose a language from the Language drop down menu.

  3. Choose a date format from the Order options. Choose a delimiter from the Delimiter options.

  4. Choose a time format from the Time Format options. The available options are 12 hour and 24 hour.

  5. You can set the format in which the phone numbers are displayed by enabling the Format option and selecting a format from the drop down menu.

  6. From the Convergence Startup drop down menu, select the service that you want to start when logging into Convergence.

    The available options are:

    • Mail

    • Calendar

    • Address Book

    • Options

  7. Click Save Preferences to save your preferences.